QA manager responsibilities in software testing

QA manager has a lot of responsibilities in software testing. This includes working with the development team to create test plans, and coordinating the execution of those plans. You will also be responsible for tracking and reporting on the progress of the testing. As well as identifying and resolving any issues that arise.

QA manager responsibilities in software testing

The QA manager’s job

The QA manager is responsible for ensuring that the quality of the software product meets the customer’s expectations. They work with the development team to ensure that the software is designed and built correctly. And, of course, it functions as expected.

They also create and maintain the test plans and test cases, and execute the tests to ensure that the software meets the quality standards. The QA manager will also be responsible for coordinating the work of the QA team.

This may include scheduling the work of the testers, providing feedback to them on their work, and addressing challenges that arise. The QA manager should have great interpersonal and organizational skills. As well as knowledge of software testing principles and techniques, to carry out their responsibilities successfully.

QA Manager Skills

You must possess the necessary abilities to become a QA manager; otherwise, your ability to perform your duties will be jeopardized. Additionally, having the right abilities gives a candidate the confidence and ability to execute well.

Management Skills

A QA manager ought to be familiar with management strategies. He is responsible for coordinating between the testing and development teams. Additionally, it is up to him to guarantee that a project is delivered without hiccups.

The QA manager needs to have the mental capacity to deal with crises that occasionally arise between the development and QA teams. A QA manager must also handle numerous projects according to their priority.

As a result, the management approach is the set of skills that is essential for becoming a competent QA manager.

Basic understanding of database design and code

The success of the program is aided by the QA manager’s understanding of code and database structure. The QA manager may quickly find coding errors with a rudimentary understanding of coding, and additional developers also gain from this.

Good Communication

Good communication boosts output. Therefore, a QA manager needs to be a great communicator to ensure the application is of high quality. Interaction also makes it easy to identify problems. If you want to be a QA manager, improve your communication skills.

User Experience

Businesses create applications for the general public, and a QA manager needs creative thinking to evaluate the user experience. He ought to consider the needs of the customer to make a product successful.

Multitasking skills

The role of a QA manager deals with a variety of processes. Testing, documentation, analysis, project estimation, coordination, and reporting are among his duties. Thus, a QA manager who can handle multiple tasks will always be successful.

QA manager responsibilities in software testing

When organizations switch to an agile software development methodology, QA job roles combine.

Sometimes, they test the code and sometimes they write the code. However, all quality tasks still fall in the hands of one or two individuals. As a result, testers often lose control of critical parts of the product.

Let’s look at how a QA manager can help with quality assurance:

Defining the rules

Agile teams are given independence and responsibility to manage their task. But the organization must still function as a part of a larger overarching group.

QA managers should establish fundamental basic rules. Like which testing tools are used, which methodologies must be used, how to specify defect status, and so on.

To keep quality at the frontline all across the development phase, QA managers should cooperate with R&D managers to identify norms. They should do that as they establish how methods are presented to teams. How they have received training, and how their improvement is managed.

These rules assist R&D managers in implementing QA procedures inside of their teams and motivating them by guiding them in the proper direction.

Putting Together a Group

All development teams have developers with specialties, and the roles of each development team will vary. One team may focus on improving the UI set of an application. While another might have the responsibility for back-end services and databases.

A quality manager plays an important role in the overall project team by building a solid team base. This includes defining roles and responsibilities for all the team members. And also making sure each team member has the right tools, like the test management software, to ensure successful project delivery.

Quality Metrics are carefully chosen

Before you can start measuring the quality of your product, you have to define the types of metrics you will use. A QA manager can help development teams by helping them define your quality and performance goals.

Managers must also monitor metrics trends among all teams, not only to ensure the quality of work produced but also to identify teams that are not working sincerely and proficiently.

There are many reasons why a team may underperform. They may not have the right testing methodologies or may have released code with more defects, which means it is likely the business won’t meet its goals.

Regardless of the reason, it’s the job of a QA manager to identify and correct issues in the team’s testing methodologies that would decrease code and application quality.

Improve quality overall

Depending on your organization, cross-functional teams may have a hard time communicating because they are working on separate projects and tasks that require different skills. This is where automation tools come into play.

Teams can automate the testing of new features and functionalities. This way each step of the journey is performed consistently and in the same way across all features.

That way, both Development and Quality Assurance have the necessary buy-in from stakeholders and end-users to ensure that the quality of the product is never compromised.

Quality assurance manager plays a crucial role in the systems to ensure optimal function.

When they recognize system-level issues, they must act as a liaison among developers, QA testers, and architects. As they receive input on their current application status, these bots can identify potential bottlenecks and timely status.

Finding the Perfect Balance

A quality assurance manager takes proactive measures to help their team manage to test internally and seek out any additional testing support needed with their perspective development teams.

QA managers may change the developers or testers working on a particular project to address requirements.

Tools for Project Management


Because it provides scalable solutions to complete project management tasks, Proofhub is actively used throughout the business. Furthermore, the application contains useful features that work regardless of the number of projects.


Basecamp is another well-known project management application that is favored by the top sectors of many different industries. The tool’s components are appealing and adapting, which further facilitates all partnerships.

Basecamp is also a popular option because there are no per-user fees and it is free for both teachers and students.


It represents the most demanding and complete project management solution that supports both works in the creative and professional spheres. Scoro is a great tool to use if you want to structure your project management process.


Trello is also favored when it involves project management software. It is even preferred by several startups to organize their tasks effectively. The features are basic and straightforward. Team members can share files and comments using these facilities, which are offered in the form of cards.

QA Manager Salary

As a QA manager, one of your primary responsibilities in software testing is to ensure the quality of the software being developed by your team. To do this, you must be intimately familiar with the software development process and the various tools and techniques used to test software.

In addition, you must be able to effectively communicate with developers and other stakeholders to ensure that everyone is on the same page about the quality of the software. Of course, all of this requires a significant amount of time and effort, so you should be compensated accordingly. Depending on the size and scope of the project, your salary as a QA manager can range from $50,000 to $100,000 per year.


As a QA manager, your responsibilities in software testing will vary depending on the size and scope of the project. However, some of your main responsibilities will include creating and maintaining test plans, coordinating with developers to ensure the timely delivery of features, and overseeing the execution of test cases.

In addition, you will also need to be able to report on the progress of the project and identify any areas that need improvement.

Read about “QA test case management tools” too

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