QA outsourcing or in-house – Genislab Technologies

Outsourcing or In-house QA testing? The answer to this question depends on many factors. Some say that outsourcing is a wiser choice, and others argue that having your team is more practical.


QA outsourcing or in-house

Outsourcing quality assurance

List of advantages:

It saves you time

If you have a team specialized in QA, you can free up that team to focus on other core activities that will grow your company at a scale. By outsourcing your QA, you free up valuable time to focus on the important things.

It lets you do business fast

This means you can launch your product pretty fast and because you can get things done in parallel, therefore, you can grow your business faster than if you had to do everything in-house.

You can get access to experts

You can gain access to experts who you don’t have on staff. A lot of businesses struggle to spend time and money on hiring qualified staff. So, if they can outsource to a partner, they can access his knowledge and skills (that he has built up over the years of experience), as opposed to having to spend time or money training themselves.

No need to hire a full-time employee to do the Quality Assurance (QA) for you

Hiring a professional third-party QA company is more budget-friendly than hiring your employees with expertise in varying fields that will be best suited for the job. Although your employee is experts in their fields of work, the expertise in other domains may cause potential roadblocks and get your website and application flagged as spam or unsafe by major search engines and browsers.

List of disadvantages:

It may take some time

To outsource your QA, you need to give clear instructions to the outsourced team. This can take a lot of time, and you may end up spending a lot of time training them about your project. With quality assurance, you are looking for a long-term relationship. So, the outsourcing team must be in alignment with your business objectives.

Sometimes, it can be very expensive

If you don’t put the effort into hiring the right QA partner, you might spend days, even weeks, hunting for bugs in your app.

Outsourcing is not the best option for every business

Also, you don’t need it everywhere. Many entrepreneurs have launched successful products and applications by going solo.

Risk to your software security

Even though most outsourcing companies may not intend to misuse the information you give them, there is always the risk of them misusing your proprietary information. A good QA provider should never disclose your code to third parties unless they are legally bound by the contract.

Quality assurance in-house

The advantages:

Training your employees

You can train the people on your own by getting the skills you require from the economy. Training on your own will help to save time with briefing an outside firm. You will be able to do the things you needed to do very well on your own.

The risks of confidentiality breaches are minimal

With your team made up of your employees, you can minimize the risks of a confidentiality breach.

You can build your QA team

It’s uncommon for eCommerce platforms to take on the function of product quality assurance-given its inherited value. Like other eCommerce platforms, your company can develop your internal Quality Assurance team, which you can contract out to third-party companies for testing teams. This will save you considerable costs and time when looking to outsource your testing needs.

The disadvantages:

Take time and money to train your staff

This is especially true when all members of the team are at the limit of their skills and are unable to perform the tests precisely and efficiently.

You don’t have an efficient team on staff

If you do not have efficient team members in place, or they lack expertise in a certain area, Quality Assurance testing is a task that you should do in an external place to get the most out of it.

You are unable to enjoy economies of scale

Economies of scale arise when a large group of projects is outsourced to a specialized vendor. Outsourcing leads to efficiencies as fixed costs are shared across many projects and the savings are passed on to the customers.



QA outsourcing or in-house has been a very popular concept in the business world. It is the process of hiring an outside firm to handle certain tasks for you. There are many benefits to QA outsourcing or in-house, including better use of resources, and improved quality.

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