Usability Testing and Audit Services – a1qa GenisXchange

Usability testing and audit

There is room for improvement in any digital experience

Our testing scope

In the process of usability testing, the a1qa team performs a
360-degree assessment of an application’s user interface design and logic to pinpoint all the weak spots
and bottlenecks.

Information architecture

To evaluate how clear and intuitive the solution’s information architecture is, we focus on such
attributes as:

  • Navigation structure
  • Visual hierarchy
  • Labels and category names
  • Search, and more

User journey

Our testing specialists accurately assess the results of test groups’ engagement with target
applications to detect:

  • Faulty workflow logic
  • Excessiveness and insufficiencies in user journeys
  • Unintuitive, confusing aspects, and more

Graphical interface

We check for faults in the interface that may hinder efficient goal achievement by users. Our team
looks into:

  • Menu bars
  • Progress bars
  • Buttons
  • Navigational elements
  • Input fields
  • Notifications, and more

Contact our team
Turn to our testing company to safeguard against usability flaws that may
put off your users.

Usability audit to get rid of flaws downgrading UX

As you start seeing a decline in conversions or user activity in your released product or website, it’s
the right time to hand it over for a1qa’s usability audit.

In line with our established roadmap, we perform the following:

Define the audit objectives

Review current metrics

Identify user personas

Map out a user journey

Analyze interface design

Conduct heuristic evaluation

Draw up the audit report

UI/UX testing to meet your target audience’s expectations

Involve the a1qa testing team throughout the SDLC, and we will aid you
in designing a faultlessly intuitive and user-friendly software.

To provide such an extensive testing coverage, we follow the proven strategy and
go on to:

  1. Set up testing goals
  2. Develop test tasks
  3. Form test user groups
  4. Supervise and facilitate usability tests
  5. Analyze test groups’ behavior and feedback
  6. Identify issues and challenging areas
  7. Outline recommendations for improvement

The strategy built around your software

We tailor our testing practices to each solution, making sure to
properly address every challenging aspect related to the interface and user experience of the given
software type.

Desktop applications

a1qa assesses the client side of your software for ease of use and efficiency, focusing our efforts
on detecting inconsistencies in menu and control panels organization, redundant or misplaced GUI
elements, overly complicated user flows, and more integral aspects.

Web apps and websites

We deliver end-to-end web app and website usability testing services, emphasizing such essential
aspects as user onboarding flows, menu and catalog structure, presentation of media elements, search
convenience, position of buttons and calls to action, and more.

Mobile applications

When testing your mobile app for usability, the a1qa team examines it on the most popular devices and
seek out unnecessary navigation, unresponsive gestures, cumbersome notifications, and other user
experience interruptions.

The value of refined user experience

Delivering actionable insights into subpar UX/UI design aspects, we
help you succeed in user experience excellence and enable you to:
Meet usability requirements
Mitigate user adoption risks
Increase user conversion rate
Foster customer satisfaction
Enhance the product capacity
Cut maintenance costs
Optimize time and effort to be spent on redesign
Improved search visibility

Contact our team
Learn how a1qa’s usability testing services can make a difference for your
users’ satisfaction with the software.

Why a1qa?

An extensive equipment fleet

To cover all possible test cases, a1qa has an assortment of over 300 mobile devices at our disposal
and can easily arrange for the needed number of virtual machines.

Industry-class practices

Our experts follow the global standards and policies, such as ISO 9241-11 among others, and commit
to the recognized usability principles by renowned experts in the field.

Multi-domain expertise

With solid 20-year experience in multiple industries, we come equipped with the awareness of target
audiences’ business needs and expectations regarding each particular type of application.

Get in touch

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