Why do you need quality assurance in software development?

Why do you need quality assurance in software development?

There are many reasons why do you need quality assurance in software development. In this article, we will explore those reasons and also see when do you know when you need quality assurance for your software development. First, let’s understand what quality assurance means.

A high-quality product or service implies more satisfied customers, which leads to increased business success.

Table of Contents

What is Quality Assurance?

Quality assurance, often shortened to QA, is a set of processes and procedures used to ensure that a product meets the quality standards set by the company. Quality assurance is important because it helps to ensure that products are not only fit for purpose but also consistent in their quality. This means that customers can be confident that they will receive a product that meets their expectations every time they purchase it. (We all want to get our product or service to this point, right?)

There are many different aspect to quality assurance, but some of the most important include product testing, quality control, and process improvement.

The objectives of Quality Assurance

Quality assurance is a critical part of any product development process and it should be given due importance. There are various objectives of quality assurance, which are as follows:

  • To ensure that the product meets the requirements of the customer or client.
  • To identify any defects in the product before it is released to the customer.
  • To ensure that the product is fit for its intended purpose.
  • To ensure that the product is safe for its intended users.
  • To ensure that the product is of good quality.
  • To ensure that the product is durable
  • To ensure that the product is cost-effective.
  • To ensure that the product is available when it is needed.
  • To ensure that the product is easy to use.
  • To ensure that the product is aesthetically pleasing.

The process of Quality Assurance

The four phases of quality assurance are included in a quality assurance method, Each of these four phases includes tasks that need to be done to ensure the quality of any product or service.

Why do you need quality assurance in software development?

Measure and verify

The QA process begins with measuring and verifying. During this first stage, the quality of the product or service is measured and then verified against specified standards. In the first stage of the QA process, defects are usually found and measured. However, if the level of these defects meets the specified quality standard, then the product or service is good for delivery.

Early detection of problems

The second stage of the QA process is inspection. During this stage, likely areas for problems are identified and inspected. Problems in these areas can then be addressed, thereby preventing them from affecting the quality of the product/service in a wider sense.

If problems are found during this stage, they are reported, analyzed, and corrected. This ensures that the quality of the product/service is maintained, and the customers receive a high-quality product or service. The inspection also enables problems to be identified early on in the production process, thereby preventing a large number of defects from occurring.

Build quality into your products and services

The third stage of the QA process is control. During this stage, the quality of the product or service is built into the product or service itself. Any processes which affect the end product or service are controlled and monitored. Any minor problems that arise are identified and corrected immediately.

Control also includes inspections of goods as they are produced to ensure quality. Finally, any defects which are found are analyzed to determine their source. This enables the organization to improve its quality standards by modifying processes, training staff, or adopting new technology.

Build quality into your products and services by inspecting and controlling the things that affect the final product/service.

Improve on an ongoing basis

The fourth stage of the QA process is improvement. Any defects found in stage three are analyzed and a plan of action is developed to improve upon the current quality standards. This may involve modifying processes, adopting new technology, or training staff. Once the plan of action has been implemented, the quality standards are reassessed and reviewed.

Quality assurance practices must be evaluated on an ongoing basis. Regular reviews allow minor problems to be identified and corrected before they become major issues. Effective quality assurance practices are vital to establishing and maintaining the quality of its products and services.

Who is using QA?

QA is used by every team in every company that sells products or services, from startups to global brands. As a human-interpreted language, it is relatively easy to program but also has complexities that make clever algorithms difficult to design. Thus, there is a constant demand for developers who can solve problems through QA. Why do you need QA and software testing?

Because newly developed software may contain flaws, redundancies, and inconsistencies, QA testing is required. Testing helps to ensure that a company’s software product satisfies all the necessities, gives value to its customers, and has high durability.

Why do you need quality assurance in software development?

From a financial standpoint

it may sound reasonable to request your software developers test their code. Why be concerned with a QA team when you can save money and get the product to market sooner?

But, let’s think a bit more about this case. How does quality assurance save money?

Errors and bugs are an unavoidable part of the software development process. The turmoil of finding them too late in the process is what you want to prevent. A structured testing process and a clear test management workflow will allow you to advantageously assign your resources.

Use QA to better meet your customers’ needs and expectations

In enterprise software, businesses seek solutions to address business waste and inefficiency and accelerate processes. Inefficient, buggy and slow software will not add value to the organization.

Quality assurance ensures that the end customers are pleased and that the application fills all the functionality holes.

QA helps to beat the competition in the long run by producing a better product

A high-quality product makes it a lot easier to establish long-term, mutually profitable relationships. Prioritizing quality will assist your customer in getting the best value and, inevitably, bigger profits. Clients will become returning customers if the services and products you provide are stable and effective.

To save time, use QA

Software development is a good example of when to use quality assurance. It may take time to set up systems that detect problems early on. But it will take even longer to repair errors after they have occurred.

Use QA to keep your software up to date

If you keep your software up to date, you can add new features, and solve previously encountered problems. Also, by using QA you can implement new and more user-friendly interfaces, and adapt to changing conditions.

When do you need QA for your software development?

You need to hire a software tester (also known as a software QA tester, or simply a QA) when you want to make sure that the software you develop or modify works correctly. You need a professional software testing service when the software you build or use affects your

Here are a few examples:

  • When you set up a new software application within your business.
  • When you buy or sell software in any form (app, program, module, etc.)
  • When you modify or update a piece of software.
  • When you hire a  freelance software developer or a software development company.
  • When you post a job listing for a software tester.

Problems reported, and how do you make sure those problems don’t come back in the future?

To start, you may want to consider performing a PONR analysis (PONR = perceived objective negligible risk).

This is where you think of all the possible risks, evaluate them based on probability and magnitude, and determine what is an acceptable level of risk.

Then you can make sure to focus on fixing the highest-ranked  PONRs.


This approach can run into problems.

For one, it’s hard to universally agree on what the riskiest problems are. Some players may feel those problems aren’t that bad. Others may not even know what the issues are because the site may have been up-front about them.

How can you fix this?

You can also run into problems when players try to post feedback directly to the site. Often, sites will either void or heavily moderate player feedback because it distracts from a sanitized experience the site wants to present.

As a result, the most common and effective way to actively collect customer feedback is to provide a separate channel for it.

How to collect customer feedback?

  • Automatic feedback tools

Some software, like SIT (Software Interaction Tools) software / AB testing software. will automatically collect basic feedback when customers use your site. This is typically gross feedback, such as “worst gambling site ever” or “great gambling site”

You can also ask questions, such as: “What was the most frustrating part of using the software?”

This can be very effective and minimal in collecting specific, valid feedback. Just be careful to interpret the data correctly.

Positive feedback can contain very useful and valid criticism. So always make sure to do a gray-box examination of the feedback to determine if it’s positive or negative.

  • Shadowing

You can always pay attention to how players use your site “in the wild.” This is called shadowing.

For example, if a customer is encountering a problem, they may go to another site to “play that game”. So you can go to the other side, too, and see how the game works there.

  • Surveys

You can always get useful and valid feedback by asking customers to answer questions in a survey. Many different types of surveys can target different groups of customers.

Final thoughts

A software development process is a complex undertaking that requires the coordination of many different tasks and activities. In order to ensure that the software development process is effective and efficient, it is essential to have quality assurance in place. Quality assurance helps to ensure that the software development process is able to meet the needs of the customer or client, and that the end product is of high quality.

QA-House Software Testing Solution

We have senior QA engineer resources available for your project. We are a dedicated QA team that is developing into pure-play testing QA team. Over ten years of hands-on experience with Automation, Selenium, Python, backend testing, front-end testing, performance testing, CI/CD, and many other technologies.

Performance Testing

You have to go through performance testing if you want to concentrate on the best possible user experience. This method will enable our team in ensuring that your app and servers operate at the highest potential, security, and responsiveness.

QA Consulting

QA-House is ready to assist you in identifying and resolving any problems in your QA development phase, as well as in the testing phase.

Automation Testing

If you do not have the time to conduct proper custom testing, this method is very suitable.

Manual Testing

Manual testing involves the most common testing solutions, such as Errors, Security, and Usability. When we do it, we take a glance at the product through the eyes of the end user.

Web & Mobile QA

Our QA specialists constantly monitor the market and technological trends to incorporate this expertise into your project. Web and mobile testing assist us in identifying any bugs or technical issues earlier.

API Testing

API testing is required to ensure that your application’s interface is fully operational, reliable, and safe.


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